CONTACT US.
If you have any questions or concerns, or simply want to provide feedback, we are here to help. Our Frequently Asked Questions section below may have the answers you are looking for.
General Inquiries
For general inquiries please fill out the contact form and we will respond as soon as possible.
After-Hours Emergencies
Call the After Hours Emergency Line at (403) 935-4672, option 8 to be connected to our on-call Public Works Team Member.
For Law Offices
Tax Certificates can be requested by email to irricana@irricana.com. Please send your request on company letterhead with the physical address of the property and your file number.
Bylaw Complaints
The Town of Irricana is part of a Tri-Community initiative with the Village of Acme and the Village of Beiseker to share a Peace Officer to address complaints about bylaw compliance and safety.
Phone the Village of Beiseker Office at (403) 947-3774
Email bylaw@beiseker.com.
FAQ.
We understand that there may be questions you have about our town and community. That's why we have put together a list of frequently asked questions to help you find the answers you need. If you can't find what you're looking for, please feel free to contact us or visit us in person.
I'm building a fence, what do I need to know?
Fences do not require a permit but there are standards and height restrictions that must be met. Visit the Planning & Development section of the Municipality page for the Residential Fence Guide.
What is the difference between a Development Permit and a Building Permit, and why do I need one?
Development permit vs. Building Permit: While the Development Permit ensures that your plans and project meets the intention of the Land Use Bylaw (Zoning), the Building Permit process is to confirm that the plans and construction meet the Building Code.
A Development Permit is required through the Town Office to ensure that development is in accordance to our Land Use Bylaw.
Building Permits are issued through Superior Safety Codes:
Phone: (403) 717-2344
Website: www.superiorsafetycodes.com
I want to register my Home-Based Business, what are the steps?
A Home Occupation Permit Application is required for all home-based businesses in accordance with our Land Use Bylaw prior to being able to obtain a Business License. Visit the Forms & Fees page, or the Development page under Municipality and download the appropriate form.
The fee is $100 paid to the Town Office.
Once the payment and the completed form is provided, our Development Officer will issue Notice by mail to surrounding property owners and posted to the Development page of our website for an appeal period of 14 days. If no appeal is made, the Notice of Decision will be approved and a Business License can be obtained.
How do I get a new Pet Tag?
If your pet's tag is lost or damaged, you can pick up a new tag at the Town Office for $10.00. Your pet's record will then be updated with the new tag number.
How do I file a Bylaw Complaint?
Complaints regarding Bylaw compliance, safety, animals, and noise can be submitted in three ways:
Fill out and submit the Bylaw Complaint Form on the Contact page.
Phone the Village of Beiseker Office at (403) 947-3774.
Email bylaw@beiseker.com.
I have a leak in my home and need to shut off my water, what do I do?
To shut off the water to your property, locate your water meter (usually located in the basement near the hot water tank) and turn the red lever to the indicated shut off position.
If the water does not shut off properly, contact a local plumber for assistance.
If you need the water shut off at the curb-stop, contact the Town Office at (403) 935-4672 to schedule an appointment. If it's an emergency after-hours repair, call the After Hours Emergency Line at (403) 935-4672, option 8 to be connected to our on-call Public Works Team Member.
How is Snow Clearing managed in Irricana?
Snow removal is done by our Public Works Team who do their best to ensure that the roads are passable for all vehicles. If you see snow removal equipment in your vicinity please take precautions to stay at least 10 meters clear as operators may not always see approaching vehicles. Roads are cleared on a priority base which is divided into one of four levels:
Priority One: Emergency Service, Arterial Roadways, 2nd Street/Main Street and 1st Avenue
Priority Two: Majority Residential Feeder Roads, 6th Street and Madison Drive
Priority Three: Residential Roads, Cul-de-sac, Alleys
Priority Four: Municipal owned parking lots & Sidewalks
The Public Works Team came through and plowed snow in front of my driveway, what can I do about this?
In our efforts to clear the streets snow is plowed into the gutters. To minimize snow being pushed back onto the sidewalk, residents are asked to shovel the snow from sidewalks and driveways onto your lawns. During heavy snowfall large windrows may occur and may not be removed immediately, it is the residents responsibility to remove any windrows blocking access to your property.
The Public Works Team has piled snow where I park in front of my house, what can I do about this?
The town will sometimes need the area in front of a residence for temporary snow storage. If your car is there we have no choice but to windrow around it. The best thing that you can do is have your vehicles off the street during any snow events until the town is able to clear the streets. Doing so helps increase the efficiencies and safety for all involved parties.
What do I need to know about Snow Clearing?
Along with maintaining snow removal on our streets, our Public Works staff are also responsible for sidewalk clearing in front of the Business sector on 2nd Street (Main Street), bus stops and pathways.
Pathways along residential homes are under the responsibility of the home owner or occupant and must adhere to the 007:2012 – Community Standards Bylaw which states all sidewalks must be cleared of ice and snow within 24 hours of snowfall.
Did you know that the Town of Irricana has a Snow Angel Program? If you're in need of snow clearing help, or are looking to volunteer as a snow angel, email Brook Swanson at bswanson@irricana.com.
I'm making some changes to my property. Do I need a permit?
A New Development Permit Application is required for any changes or additions to your property. Visit the Forms & Fees page and download the appropriate forms and get informed by going to the Planning & Development section of the Municipality page.
Permits are required for any changes or additions to your property for developments involving electrical, plumbing/gas, decks, garages, ect… The Town does not issue development permits for Electrical, Gas, or Plumbing. Contact Superior Safety Codes at (403) 717-2344 or visit their website, www.superiorsafetycodes.com, for all permits and inspections that are required.
Note: Fences do not require a permit but there are standards and height restrictions that must be met. Visit the Planning & Development section of the Municipality page for the Residential Fence Guide.
How do Property Taxes get billed and when are they due?
Tax Notice for the current calendar year (January to December) are mailed out in late May and are due on June 30th.
Any amounts left outstanding are charged a 2% late fee per month.